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Legal – Southern Workwear logo in red on a white background.

RETURNS POLICY FOR PRODUCTS

1. Returns (excluding white garments) in original condition, in the original packaging and with the original invoice will only be accepted back within 14 days of purchase. We reserve the right to charge a 10% handling fee on the total value of goods returned.

2. Flawed/faulty stock must be returned within 14 days with the original invoice, for replacement, credit or refund.

3. No returns will be accepted with printing, branding or embroidery on the item, please ensure that you have checked the item to your satisfaction before proceeding with any branding. It is the buyer’s responsibility to inspect the merchandise upon receipt of the order. Any defect in terms of the correct style, colour or size must be corrected before altering the merchandise.

4. Special orders (i.e. non-stocked items) of merchandise CANNOT BE CANCELLED OR RETURNED. They will only be accepted back if there is a fault with the stock.

NO EXCEPTIONS WILL BE MADE.

Legal – Southern Workwear logo in red on a white background.

TERMS AND CONDITIONS FOR PRODUCTS

1. With the acceptance of quotations, the customer accepts the following conditions: surcharge is payable from sizes 46 – 60 (10% – 45%).

  • XL or 46 or 117 = +10%
  • 2XL or 48 or 122 = +15%
  • 3XL or 50 or 127 = +20%
  • 
4XL or 52 or 132 = +25%
  • 
5XL or 54 or 137 = +30%
  • 6XL or 56 or 142 = +35%
  • 7XL or 58 or 147 = +40%
  • 8XL or 60 or 152 = +45%

2. Sizing on jackets and trousers on conti suits is different. The jacket size is generally two sizes bigger than the trouser size. Please ensure that you provide us with the jacket size when ordering a two piece suit.

3. All prices are VAT exclusive.

4. Quotations are valid for 7 days only.

5. All exchanges must be done within 14 working days of purchase.

6. Items that need to be exchanged must be in immaculate condition and packaged in original packaging. We use our discretion when exchanging white garments and may refuse to accept them back if the packaging has been opened.

7. Shoes that are exposed to excessively wet conditions will not be considered for credit as they are not manufactured to withstand those conditions.

8. Special items, embroidered and printed items will not be eligible for exchanges or credit.

9. Should you receive an incorrect order, please notify us within 24 hours – otherwise we will accept that the delivery is correct.

Legal – Southern Workwear logo in red on a white background.

WEBSITE TERMS AND CONDITIONS OF USE

Credit: This document was created using a Contractology template available at http://www.freenetlaw.com.

1. INTRODUCTION

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

By using this website and agreeing to these terms and conditions, you consent to Southern Workwear (Pty) Ltd use of cookies in accordance with the terms of Southern Workwear (Pty) Ltd’s Privacy Policy.

2. LICENSE TO USE THIS WEBSITE

Unless otherwise stated, Southern Workwear (Pty) Ltd and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Republish material from this website (including republication on another website).

  • Sell, rent or sub-license material from the website.

  • Show any material from the website in public.

  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.

  • Edit or otherwise modify any material on the website.

  • Redistribute material from this website (except for content specifically and expressly made available for redistribution).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

3. ACCEPTABLE USE

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Southern Workwear (Pty) Ltd’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Southern Workwear (Pty) Ltd’s express written consent.

4. NO WARRANTIES

This website is provided “as is” without any representations or warranties, express or implied.  Southern Workwear (Pty) Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Southern Workwear does not warrant that:

  • this website will be constantly available, or available at all; or

  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

5. LIMITATIONS OF LIABILITY

Southern Workwear (Pty) Ltd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;

  • for any indirect, special or consequential loss; or

  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Southern Workwear (Pty) Ltd has been expressly advised of the potential loss.

6. EXCEPTIONS

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Southern Workwear (Pty) Ltd’s liability in respect of any:

  • death or personal injury caused by Southern Workwear (Pty) Ltd’s negligence;

  • fraud or fraudulent misrepresentation on the part of Southern Workwear (Pty) Ltd; or

  • matter which it would be illegal or unlawful for Southern Workwear (Pty) Ltd to exclude or limit, or to attempt or purport to exclude or limit, its liability.

7. REASONABLENESS

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

8. OTHER PARTIES

You accept that, as a limited liability entity, Southern Workwear (Pty) Ltd has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Southern Workwear (Pty) Ltd officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Southern Workwear (Pty) Ltd’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Southern Workwear (Pty) Ltd.

9. UNENFORCEABLE PROVISIONS

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

10. INDEMNITY

You hereby indemnify Southern Workwear (Pty) Ltd and undertake to keep Southern Workwear (Pty) Ltd indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Southern Workwear (Pty) Ltd to a third party in settlement of a claim or dispute on the advice of Southern Workwear (Pty) Ltd’s legal advisers) incurred or suffered by Southern Workwear (Pty) Ltd arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

11. BREACHES OF THESE TERMS AND CONDITIONS

Without prejudice to Southern Workwear (Pty) Ltd’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Southern Workwear (Pty) Ltd may take such action as Southern Workwear (Pty) Ltd deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

12. VARIATION

Southern Workwear (Pty) Ltd may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

13. ASSIGNMENT

Southern Workwear (Pty) Ltd may transfer, sub-contract or otherwise deal with Southern Workwear (Pty) Ltd’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

14. SEVERABILITY

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

15. ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between you and Southern Workwear (Pty) Ltd in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

16. LAW AND JURISDICTION

These terms and conditions will be governed by and construed in accordance with South African law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.

Legal – Southern Workwear logo in red on a white background.

WEBSITE PRIVACY POLICY

This is the privacy notice of Southern Workwear (Pty) Ltd. In this document, “we”, “our”, or “us” refer to Southern Workwear (Pty) Ltd.

We are company number 2016/288252/07 registered in South Africa.

Our registered office is at 360 Voortrekker Road, Maitland, Cape Town, 7405.

INTRODUCTION

  1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”), information that could identify your business and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

  2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

  3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

  4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

  5. Our policy complies with South African law accordingly implemented with regards to the South African Protection of Personal Information Act (POPIA). Our policy also complies with the EU General Data Protection Regulation (GDPR).

  6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at https://www.justice.gov.za/inforeg/docs.html.

  7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

THE BASIS ON WHICH WE PROCESS INFORMATION ABOUT YOU

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  1. verify your identity for security purposes

  2. sell products to you

  3. provide you with our services

  4. provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

2. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including, but not limited to products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us [will add this email address before the site goes live]. However, if you do so, you may not be able to use our website or our services further.

3. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means

  • whether processing (or not processing) might cause you harm

  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our business

  • responding to unsolicited communication from you to which we believe you would expect a response

  • protecting and asserting the legal rights of any party

  • insuring against or obtaining professional advice that is required to manage business risk

  • protecting your interests where we believe we have a duty to do so.

4. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

SPECIFIC USES OF INFORMATION YOU PROVIDE TO US

5. Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

5.1. posting a message our forum

5.2. tagging an image

5.3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [will add this email address before the site goes live].

6. Complaints regarding content on our website

We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

7. Information relating to your method of payment

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of  PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

8. Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

9. Sending a message to our support team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our service.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

10. Complaining

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

11. Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship.

We expect any affiliate or partner to agree to reciprocate this policy.

USE OF INFORMATION WE COLLECT THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE

12. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. You have the option to accept cookies or to not use our website.

We use cookies in the following ways:

12.1. to track how you use our website

12.2. to record whether you have seen specific messages we display on our website

12.3. to keep you signed in our site

12.4. to record your answers to surveys and questionnaires on our site while you complete them

12.5. to record the conversation thread during a live chat with our support team

13. Google Analytics

This website uses Google Analytics (GA), a web analytics service provided by Google, Inc. (“Google”).

As this website uses Universal Analytics, no data for advertising (Remarketing and Advertising Reporting Features) is collected. GA uses “cookies”, which are text files placed on your computer to help the website analyse how the site is used by site users.

These are first-party cookies (the Google Analytics cookie) and third-party cookies (the DoubleClick cookie).  GA only uses third-party cookies if a website uses display advertising features, such as re-marketing.

All GA cookies are browser specific. If you return to a website via a different browser, then GA will set a different set of cookies.

The information generated by the cookies about your use of the website are transmitted to and stored by Google on servers in the United States. Google allows the website owner to use this information to evaluate your use of the website.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by applying the appropriate settings on your browser. Please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Please note that your privacy is respected, and as such this website’s GA is set up in the following way:

  • No data for advertising (Re-marketing and Advertising Reporting Features) is collected.  Should this change in the future, this privacy policy will be updated.

  • The retention period for user data that is associated with cookies, user identifiers or advertising identifiers are set to 50 months.  Thereafter the user data will automatically be deleted.  However, if a user visits a site multiple times, the retention period is reset at every visit.

  • We do not make use of the User-ID feature.  Users are therefore not allocated a unique user ID.

  • All user IPs are anonymised.  That means that the last three digits of a user’s IP address are replaced by a zero.

  • The website does not transmit any Personally Identifiable Information (PII) to Google.

From the above it is clear that we take your privacy seriously. We have done all we could to remove or anonymise your personal data.  We hope that you will allow us to improve your experience on this website, but, if you still feel that you wish to avoid disclosure of any other data, which could be shared through the GA tracing service, you are advised to make use of the deactivation-add-on as supplied by Google under http://tools.google.com/dlpage/gaoptout?hl=en.

You can also remove cookies via your browser settings.

You can customise Google Display Network ads using the Ads settings at www.google.com/settings/ads

14. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

15. Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

DISCLOSURE AND SHARING OF YOUR INFORMATION

16. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

No such information is personally identifiable to you.

17. Third party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

18. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

19. Data may be processed outside South Africa and the European Union

Our website is hosted in South Africa.

We may also use outsourced services in countries outside South Africa and the European Union from time to time in other aspects of our business.

Accordingly data obtained within South Africa and the European Union, or any other country, could be processed outside South Africa and the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data transferred outside South Africa and the European Union:

19.1. the processor is not within the same corporate group as our business and abides by the same binding corporate rules regarding data processing.
19.2. the data protection clauses in our contracts with data processors include transfer clauses that are compliant with the South African POPIA and with the GDPR.
19.3. we comply with a code of conduct that is compliant with the South African POPIA and the GDPR.
19.4. both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangement approved compliant with the South African POPIA and the GDPR.

ACCESS TO YOUR OWN INFORMATION

20. Access to your personal information

20.1. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

20.2. To obtain a copy of any information that is not provided on our website you may send us a request at [will add this email address before the site goes live].

20.3. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

21. Removal of your information

If you wish us to remove personally identifiable information from our website, you may contact us at [will add this email address before the site goes live].

This may limit the service we can provide to you.

22. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

OTHER MATTERS

23. Use of site by children

23.1. We do not sell products or provide services for purchase by children, nor do we market to children.

23.2. If you are under 18, you may use our website only with consent from a parent or guardian

23.3. We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

23.4. Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

24. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

25. How you can complain

25.1. If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is sales@swatworkwear.co.za.

25.2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

25.3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the South African Information Regulator at complaints.IR@justice.gov.za.

26. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

26.1. to provide you with the services you have requested;

26.2. to comply with other law, including for the period demanded by our tax authorities;

26.3. to support a claim or defence in court.

27. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

28. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

Legal – Southern Workwear logo in red on a white background.

EMAIL RETENTION POLICY

Our email retention policy is a sub-section of our privacy and general data retention policy.

Although not all emails will contain personal data, we will treat all emails in the same way to ensure your information remains private.

Important note: Some users who contact us may want to include other recipients as well, depending on the nature of the email. Any user who includes other recipients when sending us an email, do so at their own risk as we cannot be held liable for how those other recipients treat your emails. 

Active Inboxes: All emails in active inboxes will be limited to a time frame of 12 months.  Thereafter it will be moved to a searchable archive in our cloud storage server. Emails will be archived for as long as legally required for audit and record purposes. Generally, this will be for 5 years.  Archived emails older than this will be permanently deleted.

Sent Items: All emails in active sent folders will be moved to archive on our cloud storage server after 12 months. Sent emails will be archived for as long as legally required for audit and record purposes.  Generally, this will be for 5 years. Archived sent emails older than this will be permanently deleted.

EU users who wish to enquire about emails containing their data, can contact us for details.